JZ
Hello! I'm Jacob
Learned from the past, inspired by the present, planning for the future.
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Utilizing experience as a people manager in technology, I bring knowledge of how technology is being utilized to identify the best candidates and the adjustments job seekers can make to put themselves in a position to be recognized. Practice in catering to interviewers is also key to landing a new position, and I will work to strengthen your presence during the pressure of an interview.
Jacob Zych
TECHNICAL COACH AND MENTOR
SENIOR PROJECT MANAGER
TECHNICAL INSTRUCTOR
BUSINESS ANALYST
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Practicing Locations:
Remote (practicing for over 4 years)
Vancouver, WA
Portland, OR
EXPERIENCE
2020 - Present
Senior Project Manager
SPRINKLR
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Manage implementations of Sprinklr's Unified CXM platform for the large accounts.
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Coordinate program advancement for GSA accounts including collaboration among various internal teams, standardization of processes and documentation, critical decision-making
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Develop project managers and implementation consultants on the path to ensure successful delivery of Sprinklr products.
2018-2020
Senior Project Manager
ORANGE LOGIC
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Manage customer facing technical projects implementing Cortex, Orange Logic’s proprietary SaaS Digital Asset Management software from design and scoping through implementation and into support.
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Serve as coach and mentor to other Project Managers while providing project-related expertise to improve customer satisfaction and success of all projects.
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Experience with developing best practice processes leading to improved efficiency including SOW scoping, internal onboarding procedures, project plan design and tracking initiatives completed.
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Develop comprehensive customer project plans focusing on communicating the detailed status of the project to the project team as well as global project status to leadership.
2018
PMO Project Manager
VERITY, a HEALTHSTREAM COMPANY
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Manage enterprise-level projects for MSOW, a SaaS solution for hospital medical staff and managed care offices, representing contracts over $1million.
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Serve as a leader and main communicator to ensure all project stakeholders are properly informed with project metrics.
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Develop and track project requirements, resource schedules, change requests and risks while reporting project status to leadership.
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Collaborate with the PMO team to design best practice project management policies and approve changes with interested parties. Examples include the change management plan and the risk analysis and reporting plan.
2013-2018
Project Manager
MORRISEY ASSOCIATES
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Lead eight concurrent client implementations per year of the MSOW SaaS platform from sales and scoping through launch.
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Design and execute project plans for multiple product modules based on the specific client requirements per contract.
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Lead internal Project Manager team meetings focused on standardization of implementation, best practices, coordination of functional resources, and risk mitigation strategies.
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Align project management documentation to PMI’s PMBOK standards.
EDUCATION
2012-2013
Master's Degree
KANSAS STATE UNIVERSITY
Master of Science in Adult, Occupational and Continuing Education
4.00 GPA
2005-2009
Bachelor's Degree
GEORGIA SOUTHERN UNIVERSITY
Bachelor of Science in Construction Management with a Minor in Business
3.64 GPA
PROJECT PORTFOLIO
New Cortex DAM for cpimages.com on
14 month Project Duration
25 member Project Team
Over 1,000 end-users
Ingested 6,000,000 assets via sFTP
Live feeds from Reuters Images and other 3rd party sources
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Custom Cortex DAM for Hulu's GreenRoom on
12 month Project Duration
12 member Project Team
Two semi-dependent departments implemented
Custom workflow functionality development (over 1,000hr)
API integrations to DF Studio and Zurb Press Site
Redesign and streamline the Talent Approval process
Updates to Cortex DAM for the BBC
6 month Project Duration
8 member Project Team
Business analysis, requirements gathering and SOW creation
Redesign of key functional areas
Internal system migration of 2,000,000 assets and metadata
Redesign of collections.carnegiehall.org
6 month Project Duration
5 member Project Team
Updates to homepage and functionality
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Updates to Cortex DAM for National Geographic
6 month Project Duration
10 member Project Team
Update assets and associated metadata for two unique instances
Administrator training for Cortex DAM
New MSOW Credentialing Platform On-Prem
12 month Project Duration
20 member Project Team
7 Facility Hospital Healthcare System
Consulting and Administration of CVO (Central Verification Office)
Data Transformations from all Facilities
Administrator and End User Training
New MSOW Credentialing platform On-Prem
18 month Project Duration
20 member Project Team
8 Facility Hospital Healthcare System
Consulting and Administration of CVO (Central Verification Office)
Data Transformations from all Facilities
Administrator and End User Training
New MSOW Credentialing and Apogee Platforms
8 month Project Duration
12 member Project Team
Design of custom workflows for practitioner Credentialing
Development of webcrawls
Training for system administrators
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SOFTWARE
Smartsheet
Adobe Acrobat
Google Suite
Morrisey/Verity's MSOW
Microsoft Project
Microsoft Power Point
Microsoft Excel
Orange Logic's CORTEX
EXPERTISE
TEAM MANAGEMENT
Successful team management begins with knowing the people and the skills and expertise they have. From there, acting as a promoter of the project to promote positivity and the vision of success allow resources to spend energy on solutions rather than problems.
PROJECT DOCUMENTATION
Efficient projects limit the amount of documentation in an effort to deliver the necessary message. Providing well-planned agendas with comprehensive meeting notes, analytics on project progress and informative leadership reports keep the project team moving forward.
SOFTWARE WORKFLOWS
Business analysis is often required when implementing a new piece of B2B software. Reviewing existing processes and uncover gaps in an effort to build improved workflows in the new application. Workflows are planned and remain flexible for minor adjustments during testing.